PRIVACY POLICY

STABILITY BIOLOGICS PRIVACY NOTICE

 

This Privacy Notice explains our practices, defines our users’ (“you” or “your”) privacy options, and describes how your information is collected and used by Stability Biologics, LLC (“we,” “us,” “our,” or “Stability”).

 

This Privacy Notice governs your use of Stability website at https://www.stabilitybio.com/ and any related subdomains thereof (the “Site”), and any information we may access through our social media platforms such as LinkedIn or Twitter. For the purposes of this Privacy Notice, we will refer to all of these access points, together with the provision of regenerative medicine services to customers, as services (the “Services”). 

 

Personal Information means any identifying information, usually your name in combination with another identifier, such as date of birth, postal address, email address, telephone number, or government-issued identification number. Personal Information does not include anonymous or aggregated data that can no longer be used to identify a specific person, even if combined with other data. The specific definition of Personal Information varies from one jurisdiction to another.

 

We may update this Privacy Notice from time to time and will mark new versions with a corresponding effective date. We recommend you visit the Site to review any changes in our practices. Your continued use of the Services constitutes your agreement to our then-current Privacy Notice.

 

What Information is Collected?

 

Information Collected Directly from You

 

Stability provides its products and services exclusively to licensed healthcare providers, medical centers and clinics, organizations, and other such business entities located in the United States.  We do not market, sell, or otherwise direct our products or services to individuals acting in a personal or household capacity. We may collect Personal Information about you in this business-to-business context when you request an initial consultation or more information about our Services by calling or emailing us, or as part of other online services. The lawful basis for collection of this information is based on your consent, Stability’s legitimate interest, or as necessary to fulfill a contract with you.

 

The information we may collect includes, but may not be limited to:

• Personal information categories such as your name, your company name, role and business affiliations, telephone number, mailing address or email address

• Identifiers, such as a real name, unique personal identifier, from our business customers, online identifiers, IP address, and email address,

• Commercial information, such as records of Services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies of our business customers

• Payment Data, such as billing information of our business customers

• Internet or other similar network activity, such as IP address, browsing history or information on a user’s interaction with our Site

• Geolocation information

• Professional Information, such as your work history when you submit a job application

• Inferences drawn from other personal information, such as profile information reflecting a person’s preferences

• Other information related to your requests or inquiries or information you provide us when you contact us or fill out the new business customer form

 

Information Collected Automatically

To provide you with Services, complete your requests, and maintain functional Services, we may automatically collect certain information when you visit or navigate the Services, including:

• Location, date, and time you access the Services, and IP addresses to measure our Site traffic and to help provide a more personalized experience;
• Your browser type and other technical specifications such as device ID, hardware/software type, internet service provider, serving domains;
• Your search and transaction history relating to the use of our Services;
• Files that allow us to “recognize” you when you navigate the Site, and collect data such as analytics, page views, and interaction data; and
• Your activities on the Site during a session.

 

For more information, see the “Cookies, Pixels, and Similar Technologies” section below.

 

Information Collected From Third Parties

We may obtain Personal Information about you from third party sources, including data brokers, marketing partners, public databases or other publicly available sources.

 

Health Information

We are a business associate with respect to any Personal Information we collect and process of patients on behalf of covered entities that is considered Protected Health Information under the Health Insurance Portability and Accountability Act (“HIPAA”).  Any Protected Health Information is subject to the terms of our Business Associate Agreement or Addendum in place with the covered entity.

 

Collecting Information from Children Under the Age of 16

Our Site and Services are not designed or targeted for children, and we do not knowingly collect, maintain, or use Personal Information from any person under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us so that we may delete such information. We encourage parents and legal guardians to monitor their children’s internet usage and to help enforce our Privacy Notice by instructing their children never to provide Personal Information on our Services without their permission. If you learn that a child under the age of 16 has provided us with Personal Information in violation of this Privacy Notice, then you may alert us at bmartin@stabilitybio.com. We will take reasonable steps to delete that information as quickly as possible.

 

How Is the Information We Collect Used?

We collect information about you in order to provide you with services and products, and to make the Services work properly. We use Personal Information for a variety of purposes related to our business, including but not limited to:

 

Providing services and support
Performing the essential functions of the Services including responding to inquiries, fulfilling business orders and requests, processing payments, providing support and troubleshooting, data aggregation, analysis and report creation to assess marketing effectiveness and/or business performance, and communicating with users about their use of the Services or responding to a user-initiated inquiry on the Services.

Communicating with users about products or services
Sending or initiating direct marketing programs, such as newsletters or information about new products or services we are offering; using content from social media platforms where users discuss our products or use a hashtag related to our products.

Personalizing user experiences on our Services
Tailoring content on the Services based on user location, preferences, and other personalization factors.

Analytics and Services improvement
Tracking information about your visits to our Site or use of the Services to allow us to provide better service, using certain online preferences in the aggregate across all users to evaluate the Services and develop additional products and services to offer.

Compliance with legal obligations
Sharing information as required or appropriate to comply with the law or a legal proceeding, such as in response to a subpoena or court order, to detect and investigate security incidents and potentially illegal or prohibited activities or to protect your, our, or others’ rights, property, or safety.

Other purposes necessary to carry out our obligations under this Privacy Notice for which we provide specific notice at the time the information is collected

 

Disclosure of Information

We may share your information with others acting in compliance with this Privacy Notice, as indicated below.

 

Service Providers

We may share non-individual information, in the aggregate, regarding your online browsing preferences to evaluate our products or allow the service providers with whom we work with to better serve our users. We will not share personally identifiable information in these instances, other than as described in this Privacy Notice.  

 

We may provide user information to our service providers or vendors for reasons such as:

• Initiating direct marketing programs on our behalf,
• Data tracking,
• Maintenance or development of our Services
• Development of online products, services, or customer service, or new product development,
•Other contracted promotional opportunities provided to our users.

 

Legal and Compliance

We may also share your Personal Information in connection with government or law enforcement requests or in response to investigations, subpoenas, court orders, or other legal processes to: operate the Services, process any business orders or registrations, protect the rights or property of Stability, its affiliates, users, and customers, establish or exercise our legal rights or defend against legal claims, or as otherwise required by law.

 

Business Transfers
We may also disclose your information to a third party as part of a reorganization or a sale of the assets of Stability, or its subsidiaries or divisions. Any third party to which Stability transfers or sells the Services or related assets will have the right to continue to use the personal and other information that you provide to us. In the event of an insolvency, bankruptcy, or receivership, your Personal Information may also be transferred as a business asset.

 

Cookies, Pixels, and Similar Technologies

We use cookies, pixels, and similar technologies to gather information about your use of our Services and to customize your experience using the Services.

 

Pixels

Pixels are small transparent images embedded in the Services, emails or ads and may provide information to platforms who may combine your information with other information they have about you. We use pixels to automatically collect information when you visit our Services. These technologies usually track advertising preferences from site to site, and gather data about a user’s browsing habits to improve the user experience. You may seek to block tracking pixels by installing a dedicated browser extension or ad-blocking extension for that purpose or by adjusting your browser privacy settings.

 

Cookies

Cookies are small data files that help us keep track of your usage of the Services. Many of the cookies we use enable the Services to function as you would expect them to. Persistent cookies enable the Services to remember things like your login information for convenience, and session cookies are useful for things like keeping the items in your shopping cart when you navigate away from the page, all of which allows us to enhance the user experience. Cookies also enable us to track and analyze user behavior to help improve our Services.

 

We use the following categories of cookies (including pixels and trackers) on the Services:

 

Strictly Necessary Cookies. These cookies are necessary for the Site to function and cannot be switched off in our Services. They are usually only set in response to actions made by you such as setting your privacy preferences, logging in, or filling in forms.

 

Analytics & Performance Cookies. These cookies allow us to count visits, determine which pages you visit, whether you experience any errors and traffic sources so we can measure and improve the performance of our Services. They help us to know which pages are the most and least popular and see how visitors move around the Site. We use Google Analytics for this purpose. These cookies do not collect any personally identifiable information. The information collected is only used to analyze how the Services are being accessed and used in order for us to improve the Services and your experience using the Services.

 

Marketing & Ads Cookies.  These cookies collect information designed to customize your experience on the Services and other websites. We use these cookies to record information about your visits.  Third parties such as advertisers may install these cookies for marketing purposes.  These cookies allow for marketing tailored to your interests and allow us to measure the effectiveness of our marketing strategies.

Opting Out

You may opt out of advertising or targeting cookies as set forth above or by disabling and/or deleting cookies from your computer or mobile device by managing your browser settings. Some of the advertisers and service providers that perform advertising-related services for us may participate in the Digital Advertising Alliance (“DAA”) or the Network Advertising Initiative (“NAI”). Please see the links below for more information on how to opt out.  

• The NAI's opt-out platform: http://www.networkadvertising.org/choices/ 

• The DAA's opt-out platform: http://optout.aboutads.info/?c=2&lang=EN

 

Analytics

We use third-party advertising and analytics providers, including platforms such as Google, to help create reports and statistics on the performance of the Site. These platforms may receive information about your interactions with the Services. Stability does not control these third parties’ data collection practices or how the information they collect is used. These platforms operate independently and process information in accordance with their own privacy policies. If you don’t want Google Analytics to be used in your browser, you can install the “Google Analytics Opt-Out Browser Add-On,” provided by Google.

 

Third Party Websites and Links

Our Services may contain links to other websites. These websites may have privacy policies different from our Privacy Notice. The Services may also contain certain social media icons or widgets. Although you can view the material we have linked to, you may have to create an individual account or register to use these third-party social media sites to use interactive features. Any interaction on social media or other third-party websites is governed not by this Privacy Notice but by the terms of use and privacy policy of the particular platform.

 

Security and Data Retention

We make reasonable efforts to maintain administrative, physical, and technical safeguards for all Personal Information collected in our Services, designed to protect your Personal Information from unauthorized access and against unlawful processing, accidental loss, destruction and damage. Unfortunately, the transmission of information via the internet is not completely secure, and we cannot make any guarantees as to the security or privacy of your Personal Information.
 

We retain data collected from you only for as long as necessary to complete the purpose for which it was collected.

 

International Transfers

Our Services are primarily targeted to businesses in the United States, and the Personal Information that we collect is stored on servers hosted by us or our authorized third-party service providers located in the United States and elsewhere. This means that your Personal Information will be collected, processed, and stored in the United States or other countries, which may have data protection laws that are different from (and sometimes less protective than) the laws of your country or region.

 

By sending us Personal Information, you agree and consent to the processing of your Personal Information in the United States, which may not offer an equivalent level of protection to that required in other countries (particularly the European Union), and to the processing of that information by us on servers located in the United States, as described in this Privacy Notice.

We have implemented safeguards we believe are designed to ensure that the Personal Information we process remains protected in accordance with this Privacy Notice, including when processed internationally or by our third-party service providers. The safeguards we may take in our discretion include, for instance, entering into specific agreements in connection with any onward transfers of Personal Information. We may implement other mechanisms and take similar appropriate safeguards with our third-party service providers.

 

Your Privacy Rights

 

Your California Privacy Rights

As applicable, California residents may have certain privacy rights relating to their Personal Information as described below:

• Right to access and data portability. You may request to access your Personal Information that we have collected, used, or otherwise processed in a readable, accessible format. This can include the categories and sources of Personal Information, and the categories of third parties with whom we have shared your Personal Information, if any. 

• Right to correct inaccuracies. You may request that we correct any inaccurate Personal Information we may have. 

• Right to delete. You may request deletion of your Personal Information, subject to certain exceptions.

• Right to opt-out. You may have the right to opt out of the sale or sharing of your Personal Information if you have previously opted-in.

• Right to limit the use of sensitive Personal Information: You may have the right to limit the use of sensitive Personal Information when such use goes beyond that which is necessary for providing the services or certain other permissible purposes. We do not process sensitive Personal Information for purposes other than to provide the Services.

 

When we receive your request, we may first verify your identity by asking you to provide your name and the email address and phone number reflected in our records. Once we have verified your identity, we may fulfill your request, as applicable. You may authorize an agent to submit a request on your behalf. We will require (1) the agent to present written permission to do so, signed by you, (2) you to verify your own identity as described above, and (3) you to directly confirm to us that you provided the authorized agent permission to submit the request.

Selling And Sharing Personal Information

We do not sell your Personal Information to third parties for profit. Like most companies that operate online, we use online analytics to measure the ways users engage with our Services and to provide targeted marketing. These analytics, in turn, inform how we perform online advertising. In order to provide these analytics for cross-contextual behavioral advertising and facilitate online advertising, we use third parties that collect device identifiers and place tags, pixels, cookies, beacons, and similar tracking mechanisms on our Services as set forth in this Privacy Notice.  As such, California law may classify this limited sharing with contracted third parties as a “sale” or “share” of Personal Information. You may opt out of our “selling” and “sharing” by accessing the cookie settings by clicking here.

 

Other States’ Privacy Rights

Residents of certain states may have the right to request:

 

• Whether we are processing your Personal Information, access to that information and to receive a copy of your Personal Information.

• Correction of your Personal Information that is inaccurate.

• Deletion of your Personal Information.

• Opt out of the processing of your Personal Information for the purposes of providing you with targeted advertising, the sale of your Personal Information, and profiling in furtherance of decisions that produce legal or similarly significant effects.

 

Right to appeal. At times we may be unable to process requests relating to your Personal Information, in which case, your request will be denied. If your privacy rights request has previously been denied by us and you believe we denied it in error, you may appeal for reconsideration of your request by emailing bmartin@stabilitybio.com.

 

Other than as set forth in this Privacy Notice, we do not collect or process Personal Information that may be considered “sensitive.” We do not use Personal Information for profiling in furtherance of decisions that produce legal or similarly significant effects for a consumer.

 

The exact scope of these rights may vary by state. To exercise any of these rights, or to appeal a decision regarding a consumer rights request, please contact us at bmartin@stabilitybio.com. Please note that we may need to authenticate your identity before your request can be processed, providing us with 2-3 pieces of Personal Information which we will match to the information we maintain about you. For authentication, you may be asked to provide certain Personal Information that we will match against our records. You may designate an authorized agent to make a request on your behalf; however, you will still need to verify your identity directly with us before your request can be processed.

 

We will not discriminate against you in a manner prohibited by applicable laws because you exercise your privacy rights. We welcome you to exercise any privacy rights applicable to you.

 

Do Not Track Signals

The Services do not respond to browsers’ Do Not Track signals. We honor the Global Privacy Control. 

 

Contacting Us

For additional information pertaining to our Privacy Notice or any of our data practices, please contact:

 

 Stability Biologics, LLC

1077 Central Parkway South

Suite 500

San Antonio, TX 78232
Privacy Notice

 

Please see here for an accessible version of this Privacy Notice.

 

Effective: July 20, 2026

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